Question 1

RIGAS - how RMAs are processed

cms_admin · Accepted Answer

This is a behind the scenes look at how RMAs work at RIGAS (and probably other repair facilities like ours):

1. Customer contact:

• Usually there is a phone call or email that starts a dialog regarding a misbehaving analyzer

• Sometimes simple problems can be “worked around” just by talking with an expert

2. Customer requests a RMA (return material authorization)

• while RMAs are not required at RIGAS, it is nice to ensure that you have some sort of activity/tracking number … just in case your boss asks about it!!

3. RIGAS generates a RMA from its ERP (Enterprise Resource Planning) system

• the RMA is also the assigned job number

• BTW, we use Infor’s ISM ERP

4. We send you the RMA number and address to ship the material to

5. When we receive the material from you, we either call you or email you to let you know that it arrived, and the condition that we received it in

6. We evaluate the material (analyzers mainly) within 24 hours of its receipt

• we’ll send you an email about what we found

7. We’ll proceed with minor repairs, or maybe do a major component substitution in order to prove a theory

8. Then we’ll write up an estimate

• This is where you, the customer, can say “yes” or “no” to having us proceed with the repair.

• 99.49% of the time our estimates are approved (I don’t know that it’s ‘actually’ 99.49%, but it is a very high percentage!!)

9. Once the repairs are complete, we’ll do some overnight testing

10. Then a second person will run through a quality assurance checklist

11. The technician will polish his handwritten notes; the front office will enter those notes into the system; and a depot service report will be printed

12. Then it’s boxed, readied for shipping, and shipped (UPS, USPS, FedEx, etc.)

13. A few days later Accounting generates an invoice

14. Once the payment is received, the job is fully closed

So why do we do "second person checks?" Two reasons:

1. you probably hate getting something back that doesn't work ... and then you have the hassle of reboxing it and reshipping it

2. we hate hearing that it didn't work when you got it back ... and then there's the warranty expense that we incur

Question 2

Models

cms_admin · Accepted Answer

Over the many years of working around the Rosemount companies, we have acquired significant knowledge. The pages below are a partial list of models created by the various divisions over many decades. We service gas analyzers so mainly our interest is in Anaheim, Orrville, and Hasselroth models.

Rosemount Orrville Models List

Rosemount Anaheim Models List

Rosemount Hasselroth Germany Models List

Rosemount Irvine Models List

Rosemount (Chanhassen) Measurement Models List

Question 3

Manufacturers

cms_admin · Accepted Answer

Here are some of the manufacturers that we work with to source parts.

1. Rosemount Analytical (gas analyzers and systems)

2. Rosemount Liquid Division (pH, pOH, turbidity, conductivity analyzers)

3. Rosemount Measurement Division (temperature, pressure, flow)

4. Cemtrex

5. Control Instruments

6. Ducon

7. Land Combustions

8. Lear Sieger

9. Servomex

10. Teledyne

11. Tyco

12. OPAL

Question 4

35K0104R0, NOx Detector 0-800ppm CLD 200 cc/min, Replaces Rosemount 659754 and Tyco 1021326-100-TES

cms_admin · Accepted Answer

If you've stumbled on to this FAQ, you must have a Rosemount NGA-2000 CLD analyzer to measure NOX either dry or wet (referring to the WCLD version). The detector portion of this analyzer is OEM p/n: 659754 (obsolete) and is sold by us under this part number: 35K0104R0. It is the same OEM detector and fully compatible with your NGA-2000 or uCEMS. I'd like to point out that this detector assembly is COMPLETELY repairable and should never be discarded. Here’s why:

1. If the capillary gets clogged:

• Unclog it or solder in a new one

2. If the heaters fail open:

• Replace the heaters

3. If the resettable fuse fails open:

• Replace the fuse

4. If the barrier window gets cracked/busted:

• Replace the window

5. If the temperature sensor goes bad:

• Replace it

6. If the reaction chamber leaks:

• Replace the bad seal (or both seals)

7. If a pin breaks off or a wire opens in the harness:

• Fix the harness

8. If the metal barrel rusts through (this has never happened, but there’s always a first time):

• Replace the housing

9. If the photosensor gets weak or dies completely:

• Replace the sensor

• This is the most challenging aspect as the OEM wants about $8000 for this chip; and, most of the time, it’s the barrier window that gets clouded/stained from the ozone- NO reaction; we don’t change out very many sensor chips.*

10. If the photosensor won't cool down to 1°C, it might be a bad Peltier section of the chip -or- most likely, it's a bad Darlington Pair power transistor (mounted on the aluminum divider panel).

Important: *We’ve been fixing about two of these per year for the past 20 years. Don't listen to the rumors that you can't procure a NGA-2000 CLD detector assembly, we can get them or repair them.*

Question 5

CEMS & Opacity Monitor Field Service Engineer - Experience Required Wooster, OH

cms_admin · Accepted Answer

Company Overview RIGAS (Runyan Industrial Gas Analyzers, Inc.) is a leading provider of environmental monitoring solutions, specializing in Continuous Emission Monitoring Systems (CEMS) and Continuous Opacity Monitoring Systems (COMS). With over 20 years in the industry, we are a partner to a wide range of industries including power generation, petrochemical, and manufacturing. Compensation & Benefits Job type: Full-time, hourly. Wage: $35-$45 per hour. Location Base: Wooster, OH Why should you work for us?

Your typical work week will be 3-4 days on the road and home on the weekends.
You will keep your hotel and airline points to use personally.
You will receive competitive pay and benefits.
Your family and personal time will be respected.
You will be an important member of our team.

Benefits:

Health, Dental, and Vision Insurance.
Disability and Life insurance.
Paid time off.
Investment-matching retirement program.
Company provided cell phone.
Maximum IRS mileage reimbursement (for company related travel).
Flexible schedule.
Company credit card provided for work related expenses.
Employees keep their hotel/airline reward points.

Key Responsibilities:

Perform maintenance, troubleshooting, repairs, and audits at customer sites for various process and environmental analyzers such as O₂, CO, CO₂, O₂, NH₃, NOx, and SO₂ analyzers, as well as opacity monitors.
Troubleshooting and repair will include the disassembly, inspection, replacement and testing of mechanisms and circuitry for failures and defects as well as the determination of repair requirements, obtaining necessary parts, performing necessary functional/operational/compliance testing and documentation.
Perform Federal and Regional compliance audits in the form of:
- COMS TITLE V audits and
- CEMS CGAs at quarterly and annual intervals; to include any associated preventive maintenance.
Update parameters of the data acquisition system after maintenance, repairs, and/or audit activities.
Perform installation, startup, and commissioning of CEMS and COMS. Including installation inspection, initial power up testing, calibrations, and U.S. and Regional EPA testing and certifications.
Retrofit, upgrade, and/or replace existing analyzer and monitor systems to Include: sample probes, heated sample line, wiring, tubing, and hardware.
Provide technical support to customers via telephone and digital interface over the internet.
Travel primarily during weekdays. Overnight travel up to 75% is required. Occasional weekend and holiday travel may be required.
Provide support to our repair depot in Wooster, Ohio when not in the field.

Experience and Skills Required:

Minimum three (3) years process gas analyzer, COMS, or CEMS troubleshooting and repair experience on major manufacturer equipment (Teledyne, Rosemount, Procal, Servomex).
Minimum three (3) years field service experience.
Two or four years industrial electronics and/or industrial instrumentation degree or certificate, or military electronics or instrumentation schooling.
Knowledge and understanding of 40 CFR part 60 and 40 CFR part 75 with the ability to communicate requirements to customer personnel.
Strong troubleshooting skills demonstrated in previous jobs including 4-20 mA signal loops and DC circuits. Component level circuit board troubleshooting a plus.
Knowledgeable of fluid (gas) pressures and flows.
Proficient in use of multi-meters, loop calibrators, valves, regulators, pressure sensors, flow sensors, and the application of additional electronic test equipment.
Ability to read and interpret electrical and flow schematic diagrams.

Other Requirements:

Valid driver’s license and driving history acceptable to the company insurance carrier.
Able to pass a background check, and drug & alcohol screening, to include frequent customer required tests and random company testing.
Able and willing to climb ladders and work at heights of +200 feet.
Willingness to work outdoors in a variety of weather conditions.
Clear vision and ability to identify and distinguish colors.
Must be able to lift more than 50 lbs., climb stairs and ladders, kneel, crouch, stoop, and crawl.
Valid Permanent US work authorization (not requiring sponsorship).

Question 6

List of common CLD issues

cms_admin · Accepted Answer

1. The ozone lamp will die after many years of service

• but along the way, it will begin to decrease its ozone (O₃) production and you WILL experience Ozone Starvation (see other FAQ)

• The ozone lamp power supply might live long enough to power two or three lamps

2. The Darlington Pair power transistor that controls current to the sensor chip’s Peltier cooler will fail:

• sometimes the Peltier chip pulls too much current;

• sometimes a technician will unplug and re-plug the Darlington cable and blow the transistor (I’ve done this at least once);

• sometimes due to age

3. When reassembling, technicians can cause stress on the ACU02 (the CPU / controller board that sits on top of the BPR [backpressure regulator]) by not routing the ribbon cables neatly; this will break solder connections on some very sensitive chips causing hard failures (digital faults) or the very frustrating intermittent failures. 4. The capillary will foul, causing a loss of sensitivity. 5. The heaters in the reaction chamber are covered with thermite paste; the paste will dry out over time causing poor thermal conduction. This could induce an instability in the temperature control of the "block" (the upper region of the reaction chamber); and this could induce variations in zero, span, and process readings (sample analysis). 6. [later] 7. [later]

Question 7

How does the 400A work?

cms_admin · Accepted Answer

The 400A Flame Ionization Detector (FID) THC analyzer tests for the presence and concentration of HC compounds in a continuous gaseous sample by combining the sample with a fuel gas stream, ionizing the present hydrocarbons through combustion, and then measuring proportional charge produced by the presence of the ionized hydrocarbons in the sample.

Question 8

What is THC?

cms_admin · Accepted Answer

Total Hydrocarbon (THC) is a measurement of the hydrocarbon content (aggregated, not specific to an individual HC compound) concentration in a measured sample.

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